The rise of technology has introduced a lot of workplace issues that many of us couldn’t have imagined when we began our careers in HR. If you were learning the ins and outs of recruiting 20 years ago, did you …Read More
The phrase “You can lead a horse to water …” has become synonymous with far too many engagement efforts in today’s workplace — new systems that go untouched after implementation, or innovative new offerings that employees just don’t connect with.…Read More
We’re obsessed with culture in HR — and for good reason. We want our offices to be engaging, fun places to work, and anyone who has worked at a company with a toxic culture knows how miserable the experience can …Read More
Delivering customer experience excellence can be a challenge.
Get it right, and customer experience excellence can significantly improve performance for government agencies. It has been proven to increase revenue, enhance efficiency, and improve public image.
You are invited to join …Read More
Here’s a bit of irony: When we think of health care we don’t often think of health or wellness; we think of insurance to help us cope with illness and injury. We also think of the process of dealing with …Read More