How to Give and Receive Feedback to Make the Best Impact

We all know how much employees value positive feedback about and recognition for their work. But the same can’t be said about constructive feedback. Why do we fear these much-needed conversations, and why don’t we give them the priority they …

Why Your Kid Needs A Side Hustle

This year, my son gave me the best gift an entrepreneur could ever ask for. Of course, my second grader, like nearly every other eight-year-old in America, has mastered the ability to influence others to get what he wants. With …

100 Useful Performance Review Phrases

Performance reviews are key to offering helpful feedback to a manager or employee. But not knowing what to say or write can make the process downright painful, especially on a deadline. When feedback is such a key part of boosting…

What HR Teams Can Learn from ‘The Experience of Work’ Report

The rise of technology has introduced a lot of workplace issues that many of us couldn’t have imagined when we began our careers in HR. If you were learning the ins and outs of recruiting 20 years ago, did you …

The State of Employee Engagement in 2019: Establishing a Baseline

What’s the state of employee engagement in 2019?

Well, you’re about to find out.

You may have noticed that we try our best to include the most up-to-date and legitimate statistics in our blog posts. So when we got the …

4 Strategies for a Better Health Benefits Experience

The phrase “You can lead a horse to water …” has become synonymous with far too many engagement efforts in today’s workplace — new systems that go untouched after implementation, or innovative new offerings that employees just don’t connect with.…

#WorkTrends: How to Build a Company Where Everyone Wants to Work

We’re obsessed with culture in HR — and for good reason. We want our offices to be engaging, fun places to work, and anyone who has worked at a company with a toxic culture knows how miserable the experience can …

Customer Experience Workshop July 23rd

Delivering customer experience excellence can be a challenge.

Get it right, and customer experience excellence can significantly improve performance for government agencies. It has been proven to increase revenue, enhance efficiency, and improve public image.

You are invited to join …

Bridging the Appreciation Gap: How Employees Prefer to Give and Receive Recognition at Work

You just did something amazing at work! How do you prefer to be appreciated?

A shout-out at your company’s next all-hands meeting? A spot bonus? A happy hour with your team?

Here’s another question: How do your team members prefer …

Putting Health Back in Health Care Plans: What Companies Must Do Now

Here’s a bit of irony: When we think of health care we don’t often think of health or wellness; we think of insurance to help us cope with illness and injury. We also think of the process of dealing with …