Delivering customer experience excellence can be a challenge.
Get it right, and customer experience excellence can significantly improve performance for government agencies. It has been proven to increase revenue, enhance efficiency, and improve public image.
You are invited to join …Read More
Here’s a bit of irony: When we think of health care we don’t often think of health or wellness; we think of insurance to help us cope with illness and injury. We also think of the process of dealing with …Read More
With demand for quality tech professionals bigger than ever, it’s no surprise that the turnover rate is higher than in any other sector. The digital revolution has resulted in a scramble as businesses fight for the best talent to fill …Read More
Do you need to ramp up company innovation? Need to boost ingenuity? According to research, the solution is simple: Hire a diverse workforce.
In a study, researchers at North Carolina State’s Poole College of Management considered this question: Do companies …Read More
Many a time I have been asked how a business knows they need to revisit their culture and just as many that I have been told by a CEO that they have a great culture whilst they go on to …Read More