There are two key traits that are integral to being a successful leader. They are:

  1. Emotional intelligence
  2. The ability to make difficult, unpopular decisions

In reality, there’s an inherent conflict with those two traits. If you’re high in emotional intelligence and finely attuned to what others are feeling, it can be a struggle to have those difficult conversations. 

On the other hand, if you care very little about upsetting people it can be easy to make unpopular decisions but perhaps you’ll struggle with empathizing why this was difficult for others. 

It’s pretty rare to naturally excel at both of these traits, which is why coaching is so important. For this reason, Cameron Yarbrough and his company, Torch, are on a mission to make coaching available to a wider audience. If you’re interested in the intersection between behavioral science, technology, and leadership coaching, then this is the episode for you.

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